Collaborate With Your 24-hour Monitoring Specialists
Any time your home alarm system in Arlington goes off, your 24-hour monitoring specialists will spring to action. Their first step is to verify your alarm, and that involves reaching out to you. The guideline they follow is based on the sort of emergency. For example, when the emergency is is for medical reasons, one effort will be made to reach you before help is dispatched. If you have an intrusion - the most typical sort of alarm - a monitoring agent will abide by these guidelines to get in touch with you:
- An attempt will be made to communicate with you through the touchscreen interface. You will generally be required to supply a passcode.
- If that attempt doesn’t get a reply, a call is attempted to your primary contact number.
- A second number or your first contact person is called next.
- If there is still no answer, area police are sent.
- Your monitoring professionals will try to reach you again once emergency personnel are alerted.
If you're not in a situation where you can converse with monitoring staff, that’s OK. Help will still be sent even if you're not available to confirm the emergency.
Be prepared for any situation with a Vivint home alarm system in Arlington
Get prepared for any crisis with a modern home alarm system in Arlington from Vivint. Dial (703) 791-1576 to begin customizing your home’s protection today.